CONTACT | Saphirajewelry

Contact Us Via Email

Have questions concerning something not answered underneath? Send us an email and we'll be happy to try and help. Please regard from asking questions not specific to a post on our social media pages as we may not see it. Also understand it may take a couple buisness days to recieve an answer. Thank you for your interest!

Email: Saphirajewelryinfo@gmail.com

Frequently Asked Questions...

Why is only "one" available of items on One of a Kind?

Each of these items have only one available as that is all that was made, and when it is sold, it will be gone. These are unique pieces, created individually and sold as such. When you purchase one, you will own an item that no one else does! Saphira takes great pride in this. None of the items one this page are made in quantities, mass produced, nor will they ever be available that way. If you are looking for multiple items that would be similar, or for an special item, please feel free to contact us to see what we can do for your individual request.

How are products shipped?

Shipping fees are calculated based on a certain size box and weight per package. If large quantities are being ordered that will be over 400g, there is a "set" fee to cover all costs of a larger parcel. All parcels are available to be sent two ways: regular post that is not tracked, but which is the most inexpensive option, or by shipping company. Each order purchase is put into a rigid, small box for posting so it arrives at it's destination in great condition. Depending on the quantity ordered, we will contact you if processing times may be significantly greater than times listed.

What is plated metal and pure metal?

Plated metal is where the metal visible is layered onto another metal. It is then usually coated so that it does not tarnish as easily and increases the longevity of the item made. Pure metals are the same metal all the way through and are usually more expensive, but will not "wear off" with time and use..